Refund Policy

Last updated: September 5, 2026

Pay-per-export ($10)

You're only charged for a video that renders successfully. If an export fails on our end, it's automatically credited back to your account at no charge — you never pay for a failed render.

Once a video has been successfully generated and delivered, that purchase is final, since it's a digital product delivered immediately at your request. If you believe you were charged in error, contact us and we'll sort it out.

Glint Pro ($29/month)

You can cancel anytime from Billing → Manage billing. Cancelling stops future billing, but you keep unlimited access for the rest of the period you've already paid for. We don't provide partial refunds for unused time within a billing period.

If something went wrong on our end

Double-charged, billed after you cancelled, or hit a bug that cost you a payment? Email orri@orripals.is and we'll make it right — a refund or a credit, whichever makes sense.

EU consumers

Glint's videos are digital content delivered on demand. As is standard for this kind of service, once we've started generating your video at your request, the usual 14-day right of withdrawal generally doesn't apply — but if something genuinely went wrong, reach out and we'll work it out with you rather than point at the small print.